SUPPLY HOUSE TIMES, July 2002
ets face it, when you think
of plumbing pipe and fit-
tings, high tech is not the
first thing that comes to
mind. But while the pipe and fit-
tings themselves are not exactly
synonymous with high tech, the
process Charlotte Pipe and
Foundry employs for manufactur-
ing them is.
A company like ours might lead
one to think of an old-line manu-
facturer, said Hooper Hardison,
executive vice president for the
Charlotte N.C.-based company.
But Charlotte Pipe is a forward
thinking, 21st century company.
We continually invest in technolo-
gy, automation and e-business
systems to produce superior prod-
ucts and provide excellent service
to our customers.
The nations leading maker of
cast iron and plastic pipe and fit-
Charlotte Pipe and
Foundry is the only manufacturer
that offers a system of cast iron,
PVC, CPVC, ABS and Flow-
Guard® Gold pipe and fittings for
residential and commercial plumbing
systems and industrial applications.
After 100 years, we are still a privately
owned family company, Hardison said.
Private ownership means we can make
decisions based on whats best long-term
for the company and our employees, not
for the quarterly earnings report or P/E ra-
tio. Investments in technology are just one
example of that philosophy.
These investments have made Charlotte
Pipes plants among the most modern of
their type in the world. The company con-
tinues to add the latest machinery,
technology and automation to its
manufacturing processes through
capital reinvestments. Production
at each plant is completely automat-
ed, with programmable logic
controller (PLC)-operated ma-
chines and tools.
maintenance and tool-and-die spe-
cialists help eliminate downtime
and keep the plants humming.
And its not just the plants. Char-
lotte Pipe also has adopted an
e-business philosophy designed to
provide customers with sales, prod-
uct, account information and
transactional capabilities in the for-
mat of their choice, 24 hours a day, 7
days a week.
New information systems, pow-
ered by SAP software, link order
entry with inventory management
and production scheduling, giving
plant managers and customer service
teams a wealth of information, in-
cluding real-time inventory balances.
As a result, plant scheduling and ob-
taining information on shipments is
much quicker and more customer friendly.
Service reps use the software to check
inventory, process the order, and within
minutes, issue an electronic confirmation
and an expected ship date. Using bar
codes and advanced computer equip-
ment, orders are fulfilled and shipped
You Cant Beat The System
Charlotte Pipe reinvests profits into new plant equipment