June 2008
Charlotte Pipe®
Integrity is
foundation of
success
P
hc News welcomes you to a new
monthly feature called The
Executives Club, where the
editors interview a top executive(s) of a
manufacturing company for an inside
look at their company.
Phc News kick off this feature with an
exclusive interview with Charlotte
Pipes Frank Dowd, IV, chairman and
CEO and Roddey Dowd, Jr., president.
Phc: What is the mission statement
for Charlotte Pipe?
Charlotte Pipe: Integrity is our
foundation. Meeting the expectations of
our customers, associates and owners is
our commitment.
Our mission statement and statement
of values set the tone for our companys
business practices and guide the board
and management team. The first line of
our mission statement the bedrock of
our philosophy is integrity. Thats
what guides us in making decisions to
benefit our customers, associates and
shareholders.
Phc: What were and are your
personal initiatives for Charlotte
Pipe?
Charlotte Pipe: Safety is our most
important job and responsibility
something all in management take
very personally. We work relentlessly
to eliminate workplace accidents.
Maintaining the safest and cleanest
plants in the industry and improving
our safety record each year continue
to be our absolute highest priorities.
Obviously, quality is very important
as well. It is essential that we make the
best quality products possible or risk
tarnishing
our
image
in
the
marketplace. Poor quality subjects our
company to great danger at the hands
of our competitors and makes us
vulnerable to unfairly traded imports.
Phc: Tell me the importance of
Charlotte Pipe being a multi-
generational company for its
employees and yourself?
Charlotte Pipe: After 107 years, we
are still a privately owned family
company, which means we can make
decisions based on whats best long-
term for the company and our
associates. As the fourth generation of
leadership, our senior management
team has been entrusted with the future
of this company. A lot of people rely on
Charlotte Pipe for their livelihood
and thats a responsibility we take very
seriously. For example, we have not had
a forced layoff at any of our plants in
more than 26 years even in difficult
economic times like we have been
experiencing over the last two years. It
is our duty, working together with our
management team, to take care of our
associates and to ensure that Charlotte
Pipe is on track to serve our customers
needs right now and for years to
come.
Phc: What is Charlotte Pipes
investment in its employees?
Charlotte Pipe: Without a doubt, our
associates are our greatest asset. We are
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