Resources + Support

E-Commerce, Online and Database Support

Charlotte Pipe offers a variety of services to help our customers work more seamless with us, especially when it comes to order, inventory, information management and ecommerce applications.

Our offerings include:

  • Charlotte Pipe Connect (CPC)
    This master database of product information can be used to populate customers’ ecommerce sites, in-house databases and more. Customers can choose to have CPC linked to their systems and have automatic updates sent to them.
  • Online HUB
    A secure site for customers to retrieve account information at their convenience.
  • Electronic Data Interchange (EDI)
    EDI allows the transfer of information and documents electronically between Charlotte Pipe and its customers.
  • Order Confirmations and Scheduled Shipment Information via e-mail
    Email notifications of orders received and shipment schedules.
  • Invoice Options
    Customers can receive invoices via the online hub or email.
  • Automatic Clearing House (ACH) Payments
    The ACH network allows customers to make payments electronically.
  • and the Storefront
    Core site and literature shop for visitors to retrieve information on products and order literature.

These services make working with Charlotte Pipe not only a pleasant experience, but one that is the best use of resources available. For further information on these offerings, call 1-800-438-6091 or send an email to

Made in the USA

Made in the USA

For over a century, Charlotte Pipe has been manufacturing pipe and fittings, employing more than 1,200 loyal, hard-working Americans. All of our products are proudly made in the USA.

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One of the added benefits of using Charlotte Pipe is the many resources we provide. Our Customer Service and Technical Support associates are available to answer your product, technical and/or installation questions.

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