Resources + Support

E-Commerce, Online and Database Support

Charlotte Pipe offers a variety of services to help our customers work more seamless with us, especially when it comes to order, inventory, information management and ecommerce applications.

Our offerings include:

  • Charlotte Pipe Connect (CPC)
    This master database of product information can be used to populate customers’ ecommerce sites, in-house databases and more. Customers can choose to have CPC linked to their systems and have automatic updates sent to them.
  • Online HUB
    A secure site for customers to retrieve account information at their convenience.
  • Electronic Data Interchange (EDI)
    EDI allows the transfer of information and documents electronically between Charlotte Pipe and its customers.
  • Order Confirmations and Scheduled Shipment Information via e-mail
    Email notifications of orders received and shipment schedules.
  • Invoice Options
    Customers can receive invoices via the online hub or email.
  • Automatic Clearing House (ACH) Payments
    The ACH network allows customers to make payments electronically.
  • Charlottepipe.com and the Storefront
    Core site and literature shop for visitors to retrieve information on products and order literature.

These services make working with Charlotte Pipe not only a pleasant experience, but one that is the best use of resources available. For further information on these offerings, call 1-800-438-6091 or send an email to electronicservices@charlottepipe.com.



Made in the USA

Made in the USA

For over a century, Charlotte Pipe has been manufacturing pipe and fittings, employing more than 1,400 loyal, hard-working Americans. All of our products are proudly made in the USA.

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Support

One of the added benefits of using Charlotte Pipe is the many resources we provide. Our Customer Service and Technical Support associates are available to answer your product, technical and/or installation questions.

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